The OnDot blog
What we learn about answering customers faster: research, numbers and practical fixes.
- How OnDot works
- AI bots
- Pricing
Why our bots learn your prices but never change them on their own
"AI that learns" usually means changes you cannot see or undo. Ours learn in the open: every lesson is a number on your price list that you accept or reject.
OnDot · October 29, 2026 · 5 min read
- AI agents
- Agent-ready forms
- Contact forms
Your next customer might be an AI assistant
AI assistants have started asking businesses for prices and appointments on people's behalf. Most contact forms were never built for a visitor like that.
OnDot · October 8, 2026 · 7 min read
- Pricing
- Quotes
- Home services
"How much?" is the first question. Answer it with a range.
Most service businesses avoid putting prices anywhere. Customers notice, and they ask someone else. A price range is the honest middle ground.
OnDot · September 11, 2026 · 6 min read
- Speed to lead
- Contact forms
- Research
Nearly half of contact forms never get a reply
Researchers have been quietly filling in business contact forms for fifteen years. The same result keeps coming back: a big share never answer, and the rest take most of a day.
OnDot · August 21, 2026 · 6 min read